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Now answering calls in 1,200+ locations

The friendly front desk that runs every location.

SalonAmigo answers your phones, books appointments, and follows up with customers — across every store, every shift, every time zone. Your team stays focused on the people in front of them.

SOC 2 ready
99.95% uptime
Live in 5 days
"It just sounds like a really nice person."

Maple Salon, Brooklyn

Connected · 00:42

Active
JM
Hi, can I get a balayage with Sam this Saturday?
Of course! Sam has 11:30am or 2:00pm open this Saturday — which works better?
JM
11:30 is great.

Booked

Sat 11:30a

Confirmation

SMS sent

Cost

$0.42

Built for the whole network

One platform. Every location. Zero busy signals.

Voice that sounds human

Twilio-powered conversational voice with natural turn-taking. Handles barge-ins, accents, and the messy way people actually book.

Per-location branding

Custom logo, theme color, greeting, and hours per location. Customers feel like they reached a local store.

Role-based access, done right

Super admin, regional manager, store employee — each role sees only what they need. Audited, scoped, SOC 2-aligned.

Email + SMS that ship themselves

Confirmations, reminders, reschedules, no-show follow-ups, plus a daily digest for managers.

Human handoff in one tap

When a real person is needed, the call warm-transfers with full context — no repeating themselves.

Network-wide analytics

Call volume, booking rate, transfer reasons, peak hours — rolled up across every location and sliceable per store.

How it works

From "ring ring" to "see you Saturday."

Four simple steps. We handle the messy parts so your team doesn't have to.

1

Customer calls any location

SalonAmigo picks up on the first ring with your branded greeting.

2

Listens and figures out the ask

Booking, reschedule, FAQ, or human-only — sorted in seconds.

3

Books or hands off cleanly

Slots checked against your real calendar. People-only requests warm-transfer with context.

4

Confirms, reminds, follows up

SMS + email handled. Managers get a daily digest. Nobody drops a thread.

Built for your business

Tuned for the way your people call.

Pre-tuned for the industries we know, adaptable to anything else you bring it.

💇

Salons & spas

Knows balayage from a root touch-up. Books the right stylist, the right duration.

🦷

Health & dental

Triages cleanings vs. consults, reads insurance basics, escalates clinical questions.

🧘

Fitness & wellness

Books classes, tours, trainer sessions. Handles waitlists and cancellations.

🛠️

Home services

Captures address, problem, urgency. Routes emergencies to on-call.

🍽️

Restaurants & hospitality

Reservations, party sizes, dietary notes — answered, even at 7pm Saturday.

💼

Professional services

Books consultations, qualifies leads, answers the same five questions every day.

By the numbers

Multi-location operators see this in week one.

94%

Calls resolved without a human

38%

More bookings after hours

5d

Average time to first live call

1,200+

Locations live today

"We used to lose 30 calls a day across our nine locations. Now we lose zero. Our managers actually take lunch."

Rachel Nakamura

Rachel Nakamura

Ops Director · Maple Salon Group

Questions, answered

The things every multi-location ops lead asks.

How long does it take to roll out across all our locations?

Most multi-location customers go live in about a week. We onboard one flagship location, you sign off, then we replicate to the rest with location-specific overrides.

Will it work with the booking system we already use?

Yes — we integrate with major scheduling systems and your CRM. If we don't have a native connector, our API and webhooks cover the rest.

What happens when a customer needs a real person?

It transfers — warmly. The receiving teammate gets a quick summary so the customer doesn't have to repeat themselves.

How do you handle data & compliance?

SOC 2-aligned with role-based access, full audit logs, and signed Twilio webhooks. HIPAA add-ons available for healthcare deployments.

Ready when you are

Let's give your phones a friendlier hello.

Book a 15-minute demo. We'll set up a sandbox tuned to one of your locations so you can call in and hear it yourself.

No credit card. Five-minute setup. Cancel anytime.

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