Salons & spas
Knows balayage from a root touch-up. Books the right stylist, the right duration.
SalonAmigo answers your phones, books appointments, and follows up with customers — across every store, every shift, every time zone. Your team stays focused on the people in front of them.
Maple Salon, Brooklyn
Connected · 00:42
Booked
Sat 11:30a
Confirmation
SMS sent
Cost
$0.42
Twilio-powered conversational voice with natural turn-taking. Handles barge-ins, accents, and the messy way people actually book.
Custom logo, theme color, greeting, and hours per location. Customers feel like they reached a local store.
Super admin, regional manager, store employee — each role sees only what they need. Audited, scoped, SOC 2-aligned.
Confirmations, reminders, reschedules, no-show follow-ups, plus a daily digest for managers.
When a real person is needed, the call warm-transfers with full context — no repeating themselves.
Call volume, booking rate, transfer reasons, peak hours — rolled up across every location and sliceable per store.
Four simple steps. We handle the messy parts so your team doesn't have to.
SalonAmigo picks up on the first ring with your branded greeting.
Booking, reschedule, FAQ, or human-only — sorted in seconds.
Slots checked against your real calendar. People-only requests warm-transfer with context.
SMS + email handled. Managers get a daily digest. Nobody drops a thread.
Pre-tuned for the industries we know, adaptable to anything else you bring it.
Knows balayage from a root touch-up. Books the right stylist, the right duration.
Triages cleanings vs. consults, reads insurance basics, escalates clinical questions.
Books classes, tours, trainer sessions. Handles waitlists and cancellations.
Captures address, problem, urgency. Routes emergencies to on-call.
Reservations, party sizes, dietary notes — answered, even at 7pm Saturday.
Books consultations, qualifies leads, answers the same five questions every day.
94%
Calls resolved without a human
38%
More bookings after hours
5d
Average time to first live call
1,200+
Locations live today
"We used to lose 30 calls a day across our nine locations. Now we lose zero. Our managers actually take lunch."
Rachel Nakamura
Ops Director · Maple Salon Group
Most multi-location customers go live in about a week. We onboard one flagship location, you sign off, then we replicate to the rest with location-specific overrides.
Yes — we integrate with major scheduling systems and your CRM. If we don't have a native connector, our API and webhooks cover the rest.
It transfers — warmly. The receiving teammate gets a quick summary so the customer doesn't have to repeat themselves.
SOC 2-aligned with role-based access, full audit logs, and signed Twilio webhooks. HIPAA add-ons available for healthcare deployments.
Book a 15-minute demo. We'll set up a sandbox tuned to one of your locations so you can call in and hear it yourself.
No credit card. Five-minute setup. Cancel anytime.
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Avg. response: 4 minutes